How we handle your information

Ryan Advisory Pty Ltd (ABN 13 702 281 105) respects your privacy and manages personal information in accordance with the Australian Privacy Principles.

What we collect

We collect the details you provide when you contact or engage with us, such as your name, business, email and phone number, and the financial, tax and business information needed to deliver our services.

How we use it

We use your information to respond to enquiries, deliver and invoice for our services, meet our legal and professional obligations, and keep you informed about our work with you. We do not sell your information or use it for unrelated marketing.

Who we share it with

We share information only where necessary to deliver our services, for example with the ATO and other regulators, your other advisers, and service providers who support our work, such as accounting software, bookkeeping support and the service that delivers messages from our website contact form, some of whom may be located overseas. We require them to keep it confidential and secure.

Website analytics and cookies

Our website uses Google Analytics to understand how visitors find and use the site, such as which pages are viewed and which buttons are clicked. It uses cookies and collects information about your device and browser, but not your name or contact details. You can block these cookies in your browser settings or with Google's opt-out browser add-on.

Security and access

We store information in secure, access-controlled systems and retain it only for as long as needed for our services and record-keeping obligations. You can request to see or correct the information we hold about you at any time.

Contact and complaints

For any privacy questions or complaints, email rob@ryanadvisory.com.au. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Last updated October 2026